Refund policy
Returns & Exchanges
At Sebastian & Rye, every piece is crafted on demand — made only when you place your order. This approach is at the heart of our philosophy: creating timeless garments while avoiding excess production and waste.
Because each item is made especially for you, we’re unable to accept returns, refunds, or exchanges for change of mind, size, or preference. We encourage you to use our Size Guide and product details to find your perfect fit before ordering. If you’d like extra guidance, our team is happy to help you choose the right size.
Quality Promise
We take pride in every garment we produce. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at Instagram @sebastianandrye with:
* Your order number
* Photos of the issue